Online Learning Student Complaint Process

Students are expected to follow the college’s existing internal grievance processes to seek resolution of complaints. Following this process, students may direct complaints to Charles Haberle, associate vice president for academic affairs. Students who are unable to resolve complaints satisfactorily may direct their complaints to the following agency: 

Rebecca Ryan
Coordinator for Veterans Education and State Approving Agency
RI State Portal Entity for NC-SARA
RI Office of the Postsecondary Commissioner
560 Jefferson Boulevard
Warwick, RI 02886
E-mail: rebecca.ryan@riopc.edu
Phone: 401-736-1164
Rhode Island-SARA website

Please refer to the Rhode Island Office of the Postsecondary Commissioner’s documentation on the student complaint resolution process.